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Tele-MANAS Cell to serve as a central psychological helpline for all Armed Forces beneficiaries across country.
Chief of Defence Staff, General Anil Chauhan, inaugurated a dedicated Tele-MANAS Cell for serving personnel and their dependents at the Armed Forces Medical College in Pune on December 1, 2023. This cell will serve as an extension of the Tele-Mental Health Assistance and Networking Across States (Tele-MANAS) initiative of the Ministry of Health and Family Welfare. The cell will serve as a central psychological helpline for all Armed Forces beneficiaries across the country.
The Cell was inaugurated in the presence of DGAFMS Lt General Daljit Singh, Director & Commandant AFMC Lt General Narendra Kotwal, Director NIMHANS Dr Pratima Murthy, Joint Secretary, MoD Mayank Tewari, and other dignitaries.
Tele-MANAS, an initiative of Ministry of Health and Family Welfare launched last year, has witnessed an impressive response, receiving over 4,60,000 calls nationwide till date. With 51 active Tele-MANAS cells across 33 States and Union Territories, the service now handles 1,300+ calls daily in 20 languages, depicting a consistently progressive trend towards building a comprehensive digital mental health network in India.
Recognizing the unique stressors faced by the Indian military, the need for tele-mental health services in the Armed Forces has become evident. The operational environment, cultural challenges, and specific stressors related to regional conflicts necessitate a specialized approach to mental health care in Armed Forces.
In response to this need, the Director General Armed Forces Medical Services (DGAFMS) took the initiative to establish the AFMS Tele-MANAS Cell at AFMC, Pune with constant support and cooperation being extended by the Ministry of Health and Family Welfare. The occasion was also marked by successful signing of a Memorandum of Understanding (MoU) between MoH &FW and Ministry of Defence.
The AFMS Tele-MANAS Cell at AFMC will be operational 24x7, manned by psychological counsellors. Armed forces personnel in distress can call the toll-free number 14416 from anywhere in the country and avail the services. This service is poised to play a pivotal role in the future of mental health care delivery in Armed forces.